What is Daley Inventories Pro?

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Who is Daley Inventories?

Daley Inventories Ltd is a professional, independent property inventory company with over 10 years of experience and more than 10,000 reports prepared to date. We operate across London and Manchester, serving private landlords, letting agents, and housing associations.

Are your inventory clerks qualified?

Yes, all of our inventory clerks are AIIC accredited (Association of Independent Inventory Clerks) with a minimum of 2 years of industry experience. Our independence ensures an unbiased report for both landlord and tenant.

Yes, we hold full Public Liability and Professional Indemnity insurance, giving you complete peace of mind when choosing our services.

Do you have a physical office?

Yes, our main office is located in Canary Wharf, London. We also operate across Greater London and Greater Manchester.

Who are your typical clients?

We work with private landlords, letting agents, housing associations, councils, and commercial clients. Whether you manage a single property or a large portfolio, we can tailor our services to your needs.

Are your reports legally binding?

Yes, our reports are highly detailed and photographic, designed to stand up in court or during deposit disputes. Every photograph is digitally time-stamped for evidentiary integrity.

How long has Daley Inventories been operating?

We have been operating since 2016 and are celebrating 10 years of trusted service in 2026, having served over 20,000 landlords and letting agents.

What is an Inventory Report?

An inventory report is a detailed record of the condition and contents of a property at the start of a tenancy. It includes time-stamped photographs, meter readings, and descriptions of every room and fixture to protect both landlords and tenants.

What is an Inventory & Check-In?

A combined service where we create the inventory report and then meet the tenant at the property to walk through the report together and hand over keys. This ensures the tenant agrees with the documented condition.

What is a Check-Out Report?

A check-out report is a comparison report carried out at the end of a tenancy. It compares the property’s condition at check-out against the original inventory to identify any damages beyond fair wear and tear, supporting deposit deductions where justified.

What is a Mid-Term Inspection?

A mid-term inspection is an interim check carried out during the tenancy to ensure the tenant is maintaining the property correctly. It helps landlords identify issues early before they become costly problems.

What is an Inventory Only report?

An inventory only report is a standalone record of the property’s condition and contents without the check-in process. It is ideal for landlords who handle tenant check-ins themselves but still want a professional, evidence-backed inventory.

Do you test smoke alarms during an inspection?

Yes, we test smoke alarms for power and record their presence and location as part of our standard inventory service, helping landlords meet their legal safety obligations.

Do you take meter readings?

Yes, gas, electric, and water meter readings are included as standard in every inventory report. We photograph each meter for a clear, auditable record.

Do you record serial numbers for appliances?

Yes, we record serial numbers for major appliances where they are visible and accessible, providing an additional layer of documentation for landlords and agents.

Do you check the garden and outdoor spaces?

Yes, we include descriptions and photographs of gardens and outdoor spaces as part of the standard inventory, ensuring the full property is documented.

Do you check garages or sheds?

Yes, we document garages and sheds if they are part of the tenancy and accessible at the time of inspection.

We generally inspect lofts only if they have been converted into habitable rooms. Standard loft voids are not typically accessed for safety reasons.

Do you test appliances?

We check whether appliances power on, but we do not perform full PAT (Portable Appliance Testing). For full electrical safety certification, we offer EICR inspections by NICEIC-registered electricians.

Are your photographs time-stamped?

Yes, every photograph in our reports is digitally time-stamped, providing verifiable evidence that is admissible in deposit disputes and legal proceedings.

Do you check for cleanliness?

Yes, we provide a detailed Schedule of Cleanliness as part of our inventory reports, documenting the cleanliness standard of each area of the property at check-in and check-out.

Yes, we photograph and list every key found or handed over during the inspection, ensuring a clear record of key possession for both landlord and tenant.

What is the report turnaround time?

Our official deadline is 48 hours from the time of inspection, though we frequently deliver reports sooner. Reports are sent via email as a high-quality PDF.

How is the report delivered?

Reports are delivered via email as a high-quality PDF document. This format ensures the report is easily shareable, printable, and preserved in its original formatting.

How long does an inspection take?

An inspection typically takes 1–3 hours depending on the size of the property and whether it is furnished. Larger properties with more contents naturally require more time to document thoroughly.

How much does an inventory report cost?

Prices vary based on property size (number of bedrooms), furnishing status, and the type of service required. You can view our full, transparent price list on our Pricing page or use our instant pricing calculator for an immediate quote.

Is there a price difference for furnished vs. unfurnished properties?

Yes, furnished properties carry a £10 surcharge due to the additional detail and time required to document each item of furniture and its condition.

How do I book an inspection?

You can book online through our website’s booking page, or by calling us at 0208 935 5492. Our team will guide you through the process and help you select the right services for your property.

Can I book a last-minute inspection?

We do our best to accommodate short-notice bookings based on clerk availability. Contact us directly and we will try to find the earliest available slot for your property.

What information is needed for a quote?

To provide an accurate quote, we need the service type (e.g. check-in, check-out, or mid-term inspection), property size (number of bedrooms), furnishing status, property address, and your preferred date.

Payment is due 24 hours prior to the service being carried out. This secures your booking and ensures your inspection is scheduled with a clerk.

What payment methods do you accept?

We accept Apple Pay, credit card, debit card, and bank transfer. Online payments are processed securely through our checkout system.

Are you open on Sundays?

Yes, we operate 7 days a week including Sundays. However, Sunday and Bank Holiday bookings carry a £25 surcharge.

Do you offer discounts for multiple properties?

Yes, we offer bespoke pricing for high-volume letting agents and landlords with large portfolios. Contact us to discuss a tailored package that suits your requirements.

Do you offer bundle discounts?

Yes, when you bundle any safety certificate (EICR, Gas Safety, or EPC) with an inventory report, you automatically receive 10% off your inventory report. The discount is applied at checkout with no code needed.

Where do you operate?

We cover Greater London and Greater Manchester, including all surrounding boroughs. Our clerks are local to each area, ensuring prompt and reliable service.

What are your operating hours?

We operate Monday to Sunday, 9:00 AM to 5:00 PM. We are available 7 days a week for inspections, including Sundays and Bank Holidays (subject to a surcharge).

Do you collect keys from letting agents?

Yes, key collection is free of charge within a 1.5-mile radius of the property. For distances beyond 1.5 miles, a fee applies. Please confirm key collection arrangements at the time of booking.

Does the landlord need to be present during the inspection?

No, the landlord does not need to be present. Our clerks can work independently or with the tenant present, whichever is most convenient for you.

Does the tenant need to be present?

Tenant presence is recommended for check-ins so they can review and agree to the documented condition, but it is not strictly required. For check-outs and mid-term inspections, the tenant does not need to be present.

What if cleaning is still happening when the clerk arrives?

The report will reflect the exact state of the property at the time of the visit. We recommend ensuring cleaning is completed before the inspection to avoid any discrepancies being recorded.

Can I see a sample report before booking?

Yes, sample reports are available. Contact us and we will be happy to share examples of our inventory, check-in, and check-out reports so you can see the level of detail we provide.

How do I contact the office?

You can reach us by phone at 0208 935 5492 or by email at info@daleyinventories.com. Our office is open Monday to Sunday, 9:00 AM to 5:00 PM.

Why do I need a professional inventory?

A professional, independent inventory is vital evidence for claiming against a tenant’s deposit for damages. Without one, landlords struggle to prove the property’s original condition, making it very difficult to win deposit disputes through schemes like the TDS, DPS, or MyDeposits.

What is "Fair Wear and Tear"?

Fair wear and tear refers to the natural deterioration of a property and its contents that occurs over time through normal use. Tenants are not liable for this natural degradation — only for damage beyond what would reasonably be expected. Our reports help distinguish between the two.

Can your reports help with deposit disputes?

Yes, our reports are evidence-ready and accepted by all major deposit protection schemes: the TDS (Tenancy Deposit Scheme), DPS (Deposit Protection Service), and MyDeposits. The detailed, time-stamped photographs and thorough documentation give you the strongest possible case.

Do the reports need to be signed?

Yes, digital or physical signatures are highly recommended. Having the tenant sign the inventory at check-in strengthens its evidentiary value and reduces the likelihood of disputes at the end of the tenancy.

What happens if the tenant disagrees with the report?

Tenants typically have 7 days to provide comments or raise objections to the report after receiving it. Any comments are noted and appended to the final document, ensuring transparency for all parties.

Is a DIY inventory sufficient for deposit disputes?

Usually no. Deposit protection schemes strongly prefer — and often require — independent, professionally prepared inventory reports. A DIY inventory may be viewed as biased and is less likely to be accepted as evidence in a dispute.

Are your reports GDPR compliant?

Yes, all personal data is handled securely and in full compliance with GDPR regulations. We take data protection seriously and ensure that tenant and landlord information is stored and processed securely.

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Frequently asked questions

Everything you need to know about our property inventory services, safety certificates, pricing, coverage, and deposit dispute support. Can’t find what you’re looking for? Our team is ready to help.

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