Privacy Policy

Daley Inventories Ltd ("we", "us") provides property inventory reports, safety certificates (EICR, Gas Safety, EPC) and end-of-tenancy cleaning services across London, Manchester and Birmingham. We are the data controller for personal information collected through this website.

Contact: info@daleyinventories.com · 0208 935 5492

When you request a quote, make a booking, contact us or create an account, we may collect:

• Your name, email address and phone number
• The address and details of the property the service relates to
• Booking details such as dates, selected services and special instructions
• Payment confirmation details (card payments are processed by our payment provider — we never see or store your full card number)
• Records of correspondence with us

• To provide quotes and deliver the services you book
• To send booking confirmations, receipts and service-related updates
• To respond to enquiries
• To keep records we are legally required to hold (for example invoicing records)
• With your consent, to send occasional service updates or offers — you can unsubscribe at any time

We rely on the following lawful bases under UK GDPR: performance of a contract (delivering services you book), legitimate interests (responding to enquiries and running our business), legal obligation (accounting records) and consent (marketing).

We share personal data only with the service providers needed to run our business:

• Base44 — website hosting and booking platform
• Wix Payments — secure card payment processing
• Postmark — sending booking confirmations and transactional emails
• Google Workspace — business email
• Mailchimp — marketing emails, only where you have opted in
• Our vetted clerks, engineers and contractors — only the details needed to carry out your booking

We never sell your personal data.

Booking and invoicing records are kept for six years to meet legal and accounting requirements. Enquiry records that do not lead to a booking are kept for up to two years. Marketing preferences are kept until you unsubscribe.

This site uses essential cookies needed for it to function (for example keeping you logged in) and, only with your consent, analytics cookies that help us understand how the site is used. You can accept or decline analytics cookies using the banner shown on your first visit, and change your mind at any time via the "Cookie preferences" link in the footer.

Under UK GDPR you have rights over your personal data, including access, correction, deletion and objection. See our GDPR & Your Rights page for the full list and how to exercise them.

If you have a concern about how we handle your data, please contact us first and we will do our best to resolve it. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.