Understanding Fair Wear and Tear: A Landlord's Guide

One of the most common causes of deposit disputes is disagreement over what counts as fair wear and tear. Understanding the difference between natural deterioration and actual damage is essential for landlords who want to protect their properties without making unreasonable deductions.

What counts as fair wear and tear

Fair wear and tear refers to the natural deterioration of a property and its contents that occurs over time through normal use. Scuff marks on walls from day-to-day living, fading carpets in high-traffic areas, and worn hinges on frequently used doors are all examples of wear that a tenant is not expected to pay for.

Examples: wear and tear vs damage

Wear and tear includes minor scuffs, light carpet fading, and small marks on easily marked surfaces. Damage includes burns, large stains, torn carpets, broken fixtures, and holes in walls beyond picture-hook use. The key question is whether the issue goes beyond what would reasonably occur through ordinary living.

Why a detailed inventory matters

Without a professional, independent inventory, proving the original condition of the property is extremely difficult. Deposit protection schemes such as the TDS, DPS and MyDeposits strongly prefer evidence-backed reports, and adjudicators decide disputes based on the balance of evidence. A photographic, time-stamped inventory gives you the strongest possible case.

Tips to protect yourself

Use an independent, AIIC-accredited clerk, ensure the tenant signs the inventory at check-in, and carry out a properly documented check-out that compares the property to the original report. Keep all reports for the full duration of the tenancy and beyond.

Our reports are designed specifically to distinguish fair wear and tear from damage, giving landlords the evidence they need to resolve disputes fairly.